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Last updated: January 2025

Privacy Policy

Your privacy is important to us at Tably. We respect your privacy regarding any information we may collect from you across our platform and website.

At Tably, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our QR menu platform.

By using Tably, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

We collect several types of information to provide and improve our services:

1.1 Personal Information

When you create an account or use Tably, we may collect:

  • Name and contact information (email address, phone number)
  • Account credentials (username, password)
  • Restaurant information (name, address, description, logo)
  • Payment information (processed securely through third-party payment processors)
  • Billing address and subscription details

1.2 Menu and Business Data

We collect and store:

  • Menu items (names, descriptions, prices, categories)
  • Menu item images you upload
  • Restaurant settings and preferences
  • Analytics data (menu views, popular items, customer interactions)

1.3 Usage Information

We automatically collect information about how you interact with Tably:

  • Device information (device type, operating system, browser type)
  • IP address and location data
  • Log data (pages visited, features used, time spent)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To create and maintain your account, provide the QR menu platform, and deliver our services
  • Communication: To send you service updates, respond to inquiries, and provide customer support
  • Payment Processing: To process payments and manage subscriptions
  • Improvement: To analyze usage patterns, improve our services, and develop new features
  • Security: To detect and prevent fraud, unauthorized access, and other security issues
  • Legal Compliance: To comply with applicable laws and regulations
  • Marketing: To send you promotional materials (with your consent, where required)

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with third-party service providers who assist us in operating our platform, including:

  • Cloud hosting providers (Supabase)
  • Payment processors
  • Analytics services
  • Email delivery services

3.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

3.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your information
  • Restriction: Request restriction of processing
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at support@tably.mn. We will respond to your request within a reasonable timeframe.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and activity. Cookies are small data files stored on your device that help us improve your experience.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of Tably. For more information, please see our Cookie Policy.

8. Children's Privacy

Tably is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country's laws. By using Tably, you consent to the transfer of your information to these countries.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

  • Email: support@tably.mn
  • Phone: +976 80067061 (Mongolia) / +1 209 886 2908 (USA)
  • Address: 1111B S Governors Ave STE 42480, Dover, DE 19904, USA